Frequently asked questions
Am I in control of my digital avatar?
Absolutely! You’re in full control of your avatar at all times. We’ll notify you whenever new content is generated, and we’ll only use the scripts you’ve approved. Even if you end the service, you can continue using the software on your own, ensuring your avatar stays fully under your control.
Can I make changes to the videos?
Yes, you can request minimal changes to your videos, such as adjustments to the script, edits to animations, or tweaks to the final output. We're here to make sure you are completely satisfied with the results.
How many videos can I expect per week?
The number of videos depends on the package you choose. We typically generate 2 to 4 videos per week, each fully produced with scripts, b-roll, animations, and music.
Can you help with one-time corporate or promotional videos?
Yes, we are happy to accommodate one-time video requests, such as corporate or promotional videos. Pricing will vary based on the requirements, so please contact us for more details.
Is there a minimum contract period?
Yes, there is a minimum contract of 3 months. The first 2 months are payable upfront, as the setup costs are included. After the third month, you can cancel at any time with a 2-week notice.
What happens if I want to end the service?
Yes, there is a minimum contract of 3 months. The first 2 months are payable upfront, as the setup costs are included. After the third month, you can cancel at any time with a 2-week notice.
What if I want to extend my contract?
If you wish to continue the service beyond the initial 3-month contract, you can simply let us know, and we will extend your service seamlessly with the same terms in place.
Do you only serve clients in Singapore?
Yes, we currently only serve clients based in Singapore.
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